Shipping policy
Shipping Policy
Shipping Information
At FoldCure, we aim to make your shopping experience as smooth and convenient as possible.
Once your order has been placed, it will be forwarded to our shipping team for processing.
Our standard order processing time is 1–2 business days. Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
We work with reliable international shipping providers, including USPS, DHL, FedEx, YunExpress, Aramex, and local delivery partners, depending on your location.
Estimated Shipping Times
Standard shipping delivery estimates vary depending on your destination:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 3–7 business days |
| Canada & Mexico | 6–12 business days |
| Europe & United Kingdom | 5–10 business days |
| Australia | 3–7 business days |
| New Zealand | 5–10 business days |
Please note that these are estimated delivery times and do not include the 1–2 business days required for order processing.
Delivery times may vary due to customs clearance, local postal services, public holidays, weather conditions, or other circumstances outside our control.
How Do I Track My Order?
Once your FoldCure order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can use this tracking number to monitor your shipment's progress through the relevant shipping provider.
Please allow up to 48 hours after receiving your shipping confirmation email for tracking information to become available.
If you have not received your tracking details within 2 days of receiving your shipping confirmation, please contact us at info@myfoldcure.com.
Kindly include your name and order number so our customer support team can assist you.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are accurate when placing your order.
If you notice a mistake in your shipping details, contact info@myfoldcure.com as soon as possible.
We will do our best to update your information before your order is dispatched. However, once an order has shipped, changes to the delivery address may not be possible.
Shipping Delays
Although we strive to deliver every order within the estimated timeframes, occasional delays may occur.
If your order is significantly delayed or you have concerns about its delivery status, please contact our support team. We will work with the shipping provider to investigate and help resolve the issue.
Contact Information
If you have any questions about shipping, tracking, or delivery, please contact:
FoldCure
Operated by Zenara Commerce LLC
30 N Gould St Ste 40714
Sheridan, WY 82801, USA
Email: info@myfoldcure.com
Website: https://myfoldcure.com